Campus Service
AAUcard
Campus Service
AAUcard
What is an AAUcard?
AAUcard functions as an access card for Aalborg University's buildings on the campuses in Aalborg, Copenhagen, and Esbjerg. It works by holding the card up to the keypad. After closing hours, you will also be asked to enter your PIN.
Activation of your card
When you have received the card, you need to make sure that you activate it by choosing a PIN-code:
- Create PIN-code: https://aaucard-pinkode.aau.dk
Once you have activated your card, it grants access to the buildings.
Access to special areas (offices, laboratories etc.)
If you need access to areas beyond the buildings, such as study areas or laboratories, you should contact your study secretary or lab manager, who will reach out to the local Facility Support Team. They will then grant access to the new areas.
NB: The card is personal and may only be used by you. It must not, under any circumstances, be shared or lent to others. If the card is misused, it will be blocked.
You can use your AAUcard as a library card at Aalborg University Library.
Already a borrower?
If you’ve previously been registered as a private borrower at the library and later become an employee or student at AAU, your old library card will usually be replaced with your AAUcard.
PIN code
To use self-service options—like the library’s search engine Primo or the self-service machines—you’ll need a PIN code. If you already have a code on your AAUcard, the same code will also work for your library card.
Please note that when you create or change your PIN code, it may take up to 5 minutes before it’s active in the library’s systems.
Need help?
If you have any questions about using your AAUcard as a library card (including logging in to Primo), please contact the university library directly.
Remember: as a borrower, you’re expected to follow the library’s rules and guidelines.
You need to use your AAUcard at the copiers to release your prints, scan to email, or make copies.
All AAU usernames can print, use Follow-You, and access the copiers. If you have an AAU username, you can always log in to the copier with your AAU username and password.
Students and staff can use their AAUcard as a copy card. Guest cards do not work.
UniFitness if a training centre in Aalborg for students and employees of Aalborg University and is directly connected to AAU as an organisation. In order to gain access to the training centre, you need to sign up and use your AAUcard.
Studiz is your digital student ID and can be utilised as a supplement to your physical AAUcard. The App works like a portal for both your online and local study discounts, so you can use your smartphone to easily find and obtain up to date and unique student discounts as well as special limited student deals.
The digtial student-ID remains valid (in opposition to the physical student card) up to and including the expiration date and you can therefore use it as evidence of your status as a student at businesses who requests it.
ID-Card
AAUcard is used by all students and employees as an identity card.
The card must always be worn visibly when you are on university premises as a student or employee. You must be able to present the card upon request. You must also use your AAUcard as identification when taking exams.
You can in some instances be asked to show documentation as to the card's validity. In order to obtain this, you would need the assistance of a confirmation of enrolment, which can be printed via STADS self-service, or you can create a digital student-ID via the app Studiz.
Your AAUcard is personal and you are the only one allowed to use it. It must under no circumstances be given or borrowed to someone else. If the card is misused, it will be blocked.
Create or change PIN here
AAUcard for students
When you are accepted into your field of study, you have to order your AAUcard by logging into UniStart and uploade a picture under the tab "order AAUcard".
These are the requirements for your picture:
- It has to be an accurate depiction of you
- You have to be able to see your face clearly just a passport photo.
- It has to be taken from straight on
- You are not to wear sunglasses or a hat
- The picture has to have a calm background.
- Nobody but yourself is allowed to be in the picture.
- The pictures format needs to be either .jpf or .gif
You need to order your AAUcard as quickly as possible, in order to be sure to recive it before the beginning of your first semester. If you already have a valid AAUcard, it is not necessary to order a new one.
Campus Aalborg
- All students will receive an email notification once their AAUcard is ready for collection.
- This message will be sent to their official AAU email address and will include detailed information about the pickup location and available times.
- Please keep an eye on your AAU inbox to ensure you don’t miss the announcement.
Campus Copenhagen
- All students will receive an email notification once their AAUcard is ready for collection.
- This message will be sent to their official AAU email address and will include detailed information about the pickup location and available times.
- Please keep an eye on your AAU inbox to ensure you don’t miss the announcement.
CAMPUS ESBJERG
In the period between 1. July and 1. September:
- All students will receive an email notification once their AAUcard is ready for collection.
- This message will be sent to their official AAU email address and will include detailed information about the pickup location and available times.
- Please keep an eye on your AAU inbox to ensure you don’t miss the announcement.
Outside of this period, the students will be contacted by the local support office in Esbjerg.
For Students in AAU Continuing and Further Education Programmes
Students in continuing and further education programmes will have their AAUcard sent to the address provided during registration.
Once you have received the card, you need to set up a PIN code, after which the card will grant access to the university buildings.
If you have lost your AAUcard, you need to address yourself directly to the Local Facility Support Teams as quickly as possible, or send a mail to: aaucard@adm.aau.dk
You lost AAUcard will be blocked and a new one will be ordered for you.
Remember to include your student ID number if you contact us by email.
AAUcard for employees
Once you have been hired, you need to order your AAUcard in the following way:
- Your local secretary or HR employee must register you as an employee at Aalborg University
- You must use your AAU employee number - the secretary or the HR employee can provide this
- You must then contact the local Facility Support Team and provide your AAU employee number.
- The Facility Supporters will take a picture of you and order your AAUcard
- When your AAUcard is complete, an email will be sent to your AAU email in Aalborg and Copenhagen informing you where to pick up your card.
Once you have received the card, you need to set up a PIN code, after which the card will grant access to the university buildings.
If you have lost your AAUcard, you need to address yourself directly to the Local Facility Support Teams as quickly as possible, or send a mail to: aaucard@adm.aau.dk
Your lost AAUcard will be blocked and a new one will be ordered for you.
AAUcard - for student assistants
When you are employed as a student assistant, you need to order your AAUcard this way:
- Your local secretary or Human Resource-staff member has to enroll you as an employee at Aalborg University.
- You need your AAU-staff number - the secretary or the Human Resource staff member can give you this information.
- You should then contact the local Facility Support Team and provide your AAU employee number.
- The Facility Supporters will take your picture, and they will order your AAUcard.
- When your AAUcard is ready, you will receive an email letting you know that you can collect it from Facility Support.
Once you have received the card, you need to set up a PIN code. After that, the card will be ready for use and will grant access to most buildings.
If you lose your AAUcard, you should contact aaucard@adm.aau.dk or one of the local Facility Support teams at AAU as soon as possible.
Your lost AAUcard will be deactivated, and a new one will be ordered for you. The new card will be sent to your work address within a few days.
Guest cards and Supplier cards
AAUcard
Individuals who are not employed by AAU but who are granted access to AAU’s systems or facilities in connection with an extended stay or work-related activities must have an AAUcard.
The persons must first be created in IDM by the secretary or HR employee to whom they are assigned. Subsequently, they must have a photo taken at the local Facility Support Office.
Everyone must carry their AAUcard (AAUcard is used as ID). In many places, the AAUcard is also used as the physical key to one's office, etc.
At Facility Support you can get a card holder, key hanger and key yoyo for your AAUcard.
Basically, the card gives access to AAU's buildings. If you need access to locked areas, please contact the local Facility Support team
Supplier Card (Service Staff Card)
A supplier card is issued to individuals who are affiliated with the university through an ongoing cooperation agreement. This may include regular suppliers, tradespeople and consultants.
The card is personal and is issued with a photograph, external ID number and date of birth.
Please note:
An AAU Supplier Card can only be requested by an AAU employee using an AAU email address.
How to obtain a Supplier Card:
Contact the department or unit that has requested your services.
The department or unit completes a request form for a Supplier Card and sends it from an AAU employee's email address to aaucard@adm.aau.dk.
Campus Service will then issue the Supplier Card.
Download the Supplier Card application form here
As a general rule, the card provides access to AAU buildings. If you require access to locked or restricted areas, please contact the local Facility Support team.
Questions
Questions about the card's validity and functionality can be directed to aaucard@adm.aau.dk or the local Facility Support team.
You can get an access card for AAU, which only works for a short period. This is relevant if, for example, you are a craftsman and have to carry out a piece of work at the university for a shorter period of time (up to a month's duration), or need access to locked areas. The card is acquired through the department that ordered the work and is issued by the local Facility Support team.
The card is assigned a PIN code in advance, which you will receive when the card is issued. A guest card does not have an image printed on it and therefore cannot be used as an ID card, but simply as an access card.
If you are a guest at AAU, you can use our wireless guest network AAU-1-DAY.
To be able to connect your computer to AAU-1-DAY, you must use today's code. The code can be read by all staff and students on the code page for AAU-1-DAY. Note that the code is updated every day at midnight.