All students and staff must have an AAUcard, which serves as an access card and ID card.

See more about AAUcard

Building Support is the place where you can report faults and defects in premises and buildings.

You can download the app both in the App Store and Google Play.

Go to Building Support

See how Facility Support can help you and find contact details.

Facility Support

Parking at AAU Aalborg

There is free parking with no time limits in the large parking lots west of Pontoppidansstræde, north of Fibigerstræde, south of Kroghstræde, south of Thomas Manns Vej and on Fredrik Bajers Vej.

Find out more about parking at AAU

Aalborg University wants the university premises to be available for academic activities outside working hours.

Within certain limits, you can borrow premises at AAU.

How to borrow premises at AAU

Cleaning at AAU

The cleaning at Aalborg University is carried out by SERWIZ A/S in Aalborg and Kongsvang Cleaning & Facility A/S in Copenhagen and Esbjerg.

See more about cleaning at AAU

Defibrillators

The defibrillators are distributed in the buildings, so you never have more than approx. 5 minutes to the nearest defibrillator, regardless of where you are on campus.

Read more about defibrillators

AAU Emergency numbers

Technical service +45 2045 8824

If problems arise with technical installations between 3:30 p.m. and 8:00 a.m., you can call technical service

G4S 24-hour service +45 7022 1055

G4S patrolls in all buildings outside of normal opening hours.

AAU Emergency phone

• Aalborg +45 9940 3500
• Copenhagen +45 9940 3600
• Esbjerg +459940 7600

Call AAU Emergency phone in case of accidents or dangerous situations.

Important information for Foreign Service providers

Under Danish law, it is compulsory for foreign companies to be registered in RUT (Register of Foreign Providers) when they provide temporary service to Aalborg University or for that matter elsewhere in Denmark.

The purpose of the registration is to provide different Danish authorities with information about foreign companies' activities so that these companies can be subject to supervision and control in relation to compliance with Danish rules in the same way as domestic companies.

The registration requirement applies to any company operating in Denmark.
The registration must be completed before the start of work.

Companies that work for Aalborg University must submit a confirmation of registration to the university.
If a company fails to register within 3 days after starting work Aalborg University will be obliged to report the company to the Danish Working Environment Authority – and the company then risk a fine of DKK 10,000.

NOTE: Some companies are exempt from registration. The exception applies to foreign companies that

• provide services that last in total less than 8 days
• AND provides their service as part of the delivery of technical facilities or a technical installation
• AND uses employees or self-employed persons specialized in or qualified to install, inspect, repair or inform about a technical facility or technical installation in Denmark.

Read more about the RUT registration using this link. Here you can find further information in several languages: Danish, English, Polish, German and Lithuanian.