Campus Service

Campus Service


The AAUcard works as an ID card for all students and staff at AAU.

It is personal  and it is also your access card to all buildings at the university , your library card at the University Library AUB, your Print and Copy card and your membership and access card at Unifitness.

aau map

With AAU Map you may easily find your way to classrooms, work spaces, canteens, libraries and other relevant locations at Aalborg University.

You can use the web version or download the app fra App Stor or Google Play.

Read more about AAU Map and get the app

building support

Building Support is a system designed to help students and staff at AAU to easily report faults and deficiencies. 

It comes as a web version and as an app.

Read more about the Building Support app and get the app


In the period July 5th to August 1st 2021 all buildings are locked, ie. exterior doors are locked but there is access with a valid AAUcard. Outside normal working hours you have to enter your code, during the day you just have to swipe your card at the card reader.


All students and staff who want access to the university's buildings must be able to present a corona passport or a negative corona test upon request. Quick tests must be less than 72 hours old, and PCR tests less than 96 hours old, calculated from the time of testing. Regular random checks will be carried out on all campuses.

In addition to the public test facilities, test facilities (supervised self-test) have been set up for students and employees at Rendsburggade 14 until 1 August 2021.

Opening hours in the test center are Monday and Thursday from 07-10.

facility support services

Facility support teams

The Facility Supporters supervise buildings, distribute mail, hand out keys and access cards, take care of lost-and-found, handle waste and can help you in a variety of matters.

Our Facility Supportes are located at three Facility Support offices in Aalborg:

click to see larger map

Team East and West cover the main campus in Aalborg East, whereas Team City covers all addresses in Aalborg City.
Campus CPH and Campus Esbjerg have their own service organisations.

Information on office opening hours as well as contact information on all Faclity Supportes in the area is available at every Facility Support office.

Outside fixed office hours you can always contact Faclity Supportes by telephone +45 9940 3333 or mail within normal working hours.
Changes in office hours may occur on special situations such as beginning of term.

Please always hand any forgotten items over to the nearest Facility Support office.

about campus service

contact campus service

Myrdalstræde 268
9220 Aalborg Øst

Phone: 99409940